At Metro Muscat, we are committed to protecting the privacy and data of our users. This Data Delete Policy outlines the steps for deleting your data from the Metro Muscat app, as well as the duration for which we store your data. If you have any concerns or questions about this policy, please contact us at info@metromuscat.com.

Data Deletion Steps:

1. Deleting Account Information:

If you wish to delete your data from the Metro Muscat app, follow these steps:   

     a. Open the Metro Muscat app on your device.

     b. Go to the "Settings" or "Account" section.

     c. Locate the option for "Delete Account" or "Delete Data."

     d. Follow the on-screen prompts to confirm the deletion of your account and associated data.

     e. Once you complete the deletion process, your account information and associated data will be permanently deleted from our systems.

2. Deleting App Data on Device:

In addition to deleting your account, you can also remove the app data stored on your device by following these steps:

      a. Open the settings on your device.

      b. Navigate to the "Apps" or "Application Manager" section.

      c. Locate and select the Metro Muscat app from the list.

      d. Tap on "Clear Data" or "Delete App Data" option.

      e. Confirm the deletion of the app data when prompted.

3. Email Notification: Once you have successfully deleted your account and associated data, we recommend sending an email to info@metromuscat.com to inform us about your data deletion request. This step is optional but can help ensure that your request is properly recorded.

Data Storage Duration:

At Metro Muscat, we retain user data for a maximum period of 1 year from the date of account deletion. After this period, all your personal data, including account information and associated data, will be permanently erased from our systems.

Please note that some anonymized and aggregated data may be retained for analytical purposes in compliance with applicable laws and regulations. Such data will not be identifiable to any specific individual.

We continually strive to protect your data and ensure the privacy of our users. If you have any further questions or concerns about data deletion or privacy practices, please reach out to our customer care team at info@metromuscat.com.

Thank you for using metromuscat.com

Best regards, The Metro Muscat Team